ACUA News

August 27, 2014

Atlantic County Utilities Authority Launches New Website and Collection Reminder Service

Atlantic County Utilities Authority (ACUA) has launched a redesigned website and collection reminder tool in an effort to improve customer service to residents and businesses of Atlantic County.

The new site is responsive, which means it will automatically identify the type of device being used (mobile phone, tablet or desktop computer) and adjust the display to make it easier to navigate and read.

The reminder service, provided through ReCollect, offers residents a personalized collection schedule based on their home address and the ability to sign up for collection reminders via email, text message, phone call, or Twitter message.

ACUA can use the service to alert customers to holiday and weather-related collection changes.

“Redesigning our website to improve usability for our customers was an essential task,” said President Rick Dovey. “The new design and collection reminder service will greatly enhance our ability to communicate with customers online.”

In addition to the responsive design and reminder service, new features include the “The Waste Word” blog, which will discuss upcoming ACUA projects and environmental topics; a community calendar, which will feature ACUA and other green community events; a “Waste Wizard,” which allows residents to search for disposal information by their particular item; and expanded menu options for both residents and businesses.

The new website is visible at www.acua.com and the reminder service can be accessed at www.acua.com/towns.



 
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