March 16, 2020

An Update from ACUA Regarding Services

Updated March 23, 2020

ACUA is closely monitoring the COVID-19 guidance from state and federal health authorities. The operations of the Authority – wastewater treatment and safely collecting and disposing of solid waste – are essential to the public health of our community and will continue.

The primary concern of the Authority is the safety of our employees and our customers. ACUA is enacting various measures to prevent the spread of COVID-19.

At this time, all residential and commercial collection routes will be performed as scheduled. We will notify the public and our customers if anything changes.

Please note:

  • All tours, events, and meetings are cancelled. This includes our annual Earth Day Festival that was originally scheduled for Sunday, April 26. All vendor and sponsorship fees will be returned. 

  • All sales of EcoSoil and EcoMulches orders (online, over-the-phone or in-person) will be suspended at this time. Orders placed prior to Monday, March 23, will be fulfilled. Please check back for when items will be made available. 

  • Our Administrative Office is only open for deliveries and approved visitors only. Recycling bucket requests or cart purchases can be made online. 

  • New procedures have been implemented for sludge customers to limit interaction with employees.

  • All waste haulers are encouraged to use our online payment portal, credit card or Apply Pay to limit interaction with scalehouse employees.

It is critical that members of the public stay home and report symptoms to their doctor if experiencing symptoms of COVID-19 such as fever, cough or shortness of breath.

We encourage anyone with questions or concerns to please contact our Authority Relations Department at



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